Return Policy

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery via our Contact Us page or by phone, and we'll arrange a replacement or refund.

Items must be unused, in their original packaging, and accompanied by your order number. Certain items (e.g. opened beauty/personal care products) may not be eligible for return for hygiene reasons.

Refunds for Cash on Delivery orders are processed as store credit or bank transfer, as agreed with our support team.